Terms of Service

PLAIN STACK provides a website hosting service offered on a subscription basis. The service allows you to create and publish a professional website using our platform.

Your website and the associated services are available for as long as your subscription remains active. If your subscription lapses or is cancelled, your website may be taken offline: a standard page informing the visitors that the website is currently unavailable will be displayed along with the information about the hosting platform and a link to the hosting platfrom website. You data will not be deleted and will remain available to you to read, update, and delete at any time.

Subscriptions are billed one term at the time and must be renewd manually by yourself in order to avoid the expiration. You will be notified when the subscription is about to expire.

We reserve the right to change our service offer at any time as we see fit in order to provide the best quality for our users. This includes the right to add, change, replace, or remove services or features.

These Terms and Conditions define the rights and obligations of PLAIN STACK and the user of the service. They apply to all offers, subscriptions, and services provided on our website and are binding for all parties using the platform.

These provisions may be updated from time to time to reflect changes in law, service functionality, or operational requirements. Where changes are made, they should be read together with the version of the page currently published on this website.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions remain in force and effect, and the relevant clause should be interpreted as closely as possible to its original purpose under applicable law.

PLAIN STACK processes personal data only to the extent necessary to provide, maintain, and improve the service, manage subscriptions, communicate with users, and comply with legal obligations. Information may include contact details, billing information, account data, and communications related to support requests.

Reasonable technical and organisational measures are used to protect the information handled through the website and related services. However, no digital system can be guaranteed to be completely secure, and users are responsible for keeping their access credentials confidential.

If a user requests access to, correction of, or deletion of their personal data, the request will be reviewed in line with applicable legal requirements and the retention periods necessary to fulfil contractual or statutory obligations.

Our Privacy Policy explains what information we collect, how it may be used, how long it may be kept, and which third parties may process it on our behalf. This includes information collected during account registration, use of the platform, payment processing, and contact with our support team.

Personal data is not sold for marketing purposes, and any sharing of information with service providers is limited to what is reasonably necessary to operate the website, process payments, deliver technical support, or meet legal requirements.

For the full policy and additional details, please review the Privacy Policy page available on our website.

Orders may be placed through the website by selecting the relevant subscription or service and completing the checkout process, where available. By submitting an order, the user confirms that the information provided is accurate, complete, and up to date to the best of their knowledge.

Payment methods displayed during checkout may include credit or debit cards and other methods currently supported by the website. PLAIN STACK may refuse or cancel an order if the information provided is incomplete, inaccurate, or if there are reasonable grounds to suspect misuse of the service.

Payments are processed in accordance with the plan selected and the billing cycle stated at the time of order. Recurring subscriptions are typically charged according to the selected plan and terms shown during checkout.

For digital services, delivery is considered complete when the service is activated and made available to the user in the account or console following successful payment and verification. The user may access the service immediately after activation unless otherwise specified.

We aim to provide uninterrupted access to the service, but availability may be affected by planned maintenance, technical issues, third-party infrastructure disruptions, or circumstances beyond our reasonable control.

Any service interruptions, delays, or limitations will be communicated to the extent reasonably possible and will not constitute a refund obligation unless required by applicable law or the specific offer states otherwise.

The services offered are typically digital and may be immediately accessible once activated. Because of this, the right to return or cancel may be limited after the service has been used or a subscription has begun.

Unless otherwise required by law or specified in the selected plan, subscription fees are generally non-refundable once the service has been provided, and access to the platform may remain subject to the terms accepted at the time of purchase.

Users who believe they are entitled to a refund or cancellation right under specific legal provisions should contact us using the channels described below so the request can be reviewed.

For questions related to these Terms, billing, delivery, returns, privacy, or account matters, please contact us using the official channels available on our website.